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Event Information

Central North-West: Why Automation isn’t the Answer – The Smiler Incident

22/09/2021 12:00 – 13:30

ONLINE Via Microsoft Teams

Presenter: Lorraine Braben (Lorraine Braben Consulting)

CPD: Attendance gives 1.5 hours of CPD.



When you read of an accident in the press and it’s reported that it was due to ‘human error’, do you ever ask yourself what prompted that behaviour? Why didn’t the people involved see what was obvious? Why weren’t they more careful? Why didn’t they follow the rules? In most cases, the answer is that they are human, like the rest of us, and they responded to the situation as they saw it. When a serious accident occurs, there are usually several factors which caused the people at ‘the coal face’ to act in the way they did. In this interactive workshop, we will investigate a high-profile incident to discover how communication failures contributed to the event, how business practices influenced decision making and why automation isn’t enough to stop accidents happening!


Find out more at this FREE technical lecture.


No need to book just turn up.

Non-members welcome.


This event will be delivered on-line on Microsoft teams:

Click here to join the meeting


For further information please contact: David Green

E-mail: david.green@instmc.org






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